What is the GP Extended Access service? FAQs


What is the GP Extended Access service?

The Enhanced Access service provides you with appointments at a time that suits you with either a GP or other health professional.  Appointments are available to you  on Saturday’s at Cassidy Road Medical Centre (651A Fulham Road, London, SW6 5PX).

Who can access these appointments?

Anyone registered with a GP practice within the South Fulham Primary Care Network.

  1. Ashville Surgery
  2. Cassidy Road Medical Centre
  3. Fulham Cross Medical Centre
  4. Fulham Medical Centre
  5. Lilyville Surgery
  6. Palace Surgery
  7. Sands End Health Centre

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the GP or other health professional at Cassidy Road Medical Centre, if this is right for you.

If your practice is closed and you need a GP, please contact NHS 111. They will also be able to book an appointment for you at Cassidy Road Medical Centre for a Saturday appointment.

Please note that your consent will be required in order for an appointment to be booked for you.

What other information will I have to provide?

The receptionist will ask you if you consent to record sharing. By consenting to record sharing, if you have a Saturday appointment at Cassidy Road Medical Centre, this will enable their team to access your records so the GP or other healthcare professional can provide you with appropriate care. Without record sharing, the GP or healthcare professional will still see you but it may impact their ability to care for you appropriately.

For further information or how to book an appointment online please visit the (practice website) or contact your GP practice.

If urgent care is required, please call ‘111’ for further advice. If your need is life threatening, please go to A&E or call 999.

For support with the management of minor ailments, please contact your local pharmacist or visit the NHS UK website.

What can I be seen for?

An Enhanced Access appointment is exactly like an appointment at your own GP practice.  The service can also see babies and children and has nurse appointments for treatments such as wound care and baby immunisation.

Will I see my own GP and/or nurse?

If you would prefer to see your usual GP or practice nurse, please contact your usual practice during their normal opening hours.

For appointments on Saturday’s, you will be seen by experienced GPs or other health professionals at Cassidy Road Medical Centre but you will not be seen by your own GP or nurse.

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP or health professional that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.

How do I cancel an appointment?

If you need to cancel the appointment, please call your surgery within opening hours

Published on 6 April 2023