Find out how to get support with weight management.

Gloji

Gloji offers lots of free support and tools to help you lose weight and live a healthy lifestyle.

Gloji helps people from East Sussex, Lincolnshire, Surrey, Isle of Wight, South Gloucestershire, Maidenhead, Windsor, Oxfordshire and London’s boroughs of Westminster, Kensington, Chelsea, Hammersmith & Fulham.

You might be eligible for free support to lose weight if you live, work, study or are registered with this surgery.

It varies slightly depending where you live, but to join gloji you’ll need a BMI over 30 (over 27.5 if you’re from Black, Asian and Minority Ethnic (BAME) communities.

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment at the surgery.

Find out how to get support for sexual health.

Chelsea and Westminster Sexual GUM and Family Planing

You can self-refer for family planning and sexual health services locally using the link below.

Phone: 020 3315 1010

Find out about Chelsea and Westminster Sexual GUM and Family Planning

Sexual Health Services in London and Surrey

Central North West London (CNWL) offer free confidential sexual and HIV services in London. There services include include STI testing and treatment (GUM), contraception, HIV and viral hepatitis testing, treatment and care.

This service is free for all patients registered at our Surgery.

Find out about Sexual Health Services in London and Surrey

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment at the surgery.

If you’ve found out you are pregnant, it’s best to see a midwife as soon as possible.

You can book an appointment directly with a midwife service without seeing a GP first.

Maternity Self-Referral

A GP referral is not required for antenatal care – please self-refer using the link below.

If you have not been taking folic acid supplements prior to pregnancy, you must start straight away – these help prevent problems for the baby. Please visit the link below for information on supplements.

Information:

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment at the surgery.

Treat yourself at home

You may be able to save a trip to the surgery by treating yourself at home.

The NHS website has guidance for how to treat yourself if you have:

• back pain
• dermatitis
• heartburn and indigestion
• nasal congestion (blocked nose)
• constipation
• migraines
• coughs
• acne
• sprains and strains
• headaches

Medicines to keep at home

It’s a good idea to keep the following at home:

• paracetamol and aspirin – children under 16 and people with asthma should not take aspirin
• mild laxatives
• anti-diarrhoea medicines
• rehydration mixture
• indigestion remedy – for example, antacids
• travel sickness tablets
• sunscreen – SPF15 or higher
• sunburn treatment – for example, calamine
• tweezers and sharp scissors
• a thermometer
• a selection of plasters, non-absorbent cotton wool, elastic bandages and dressings

Important

Remember to:

• keep the medicine in a secure, locked place out of reach of small children
• read the instructions and use the suggested dose
• watch expiry dates – do not keep or use medicines past their sell-by date
• take all unwanted and out-of-date medicines back to the pharmacy

See a pharmacist

Pharmacists can offer professional advice and over the counter medicine for minor illnesses, for example:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

If it turns out to be more serious, pharmacists can make sure you get the help you need. This may include seeing a GP or nurse.

Read the NHS website guidance on how your pharmacy can help.

Antibiotics

A lot of people visit their GP for a respiratory tract infection, for example a sinus, throat or chest infection.

These are usually caused by viruses, which means antibiotics are not needed.

These infections will normally clear up by looking after yourself at home with rest, plenty of fluids and paracetamol.

Read the NHS website guidance about antibiotics.

If you take Medicine regularly, you will usually have a repeat prescription.

This means that you can order your medicine when you need it without having to see a GP.

You cannot order repeat prescriptions by phone. This is to protect patient safety.

Order using the NHS app or website

The NHS app is a quick way to access NHS services. Using the NHS app means you do not need to enter your personal details each time you contact the surgery. You can read more about the app on the NHS website.

You can use your NHS account to order a repeat prescription.

You will need the NHS app or your NHS account login details.

Order using SystmOnline

You can order a repeat prescription using SystmOnline.

You will need:

• a SystmOnline account.
• to be at least 16 years old

In person

If you have any difficulty in requesting your prescription online then please contact our reception team who will be able to help.

If you have a repeat prescription slip, you can drop it off at the prescription drop –in box.

See surgery contact details

Nominating a pharmacy

When you order a prescription online, you can have your prescription sent electronically to a pharmacy of your choice to collect your medication. This is called a nomination.Find out more about nominating a pharmacy Medication reviews

If you take medicine regularly, you should check it is right at least once a year. This is called a ‘medication review’. You should also arrange a review if you’re experiencing side effects from your medication.

To request a medication review, complete our online form or contact us.Questions about your medication

Your local pharmacy can give advice on your medicines. This includes how to use your medicine, worries about side effects or any other questions you have. For more information about pharmacists, see our Self Care page.

Find a pharmacy with NHS.ukPrescription charges

You can learn more about prescription charges on the NHS website:

NHS prescription chargesWhat to do with old medicines

Return any old or unused medicines, including inhalers, to your local pharmacy. Do not put them in your household bin or flush them down the toilet. 

Find out how to get support for muscle and joint pain.

MSK Connect

The service offers community based musculoskeletal (MSK) clinical assessment and treatment for those aged 16 and over. Specialties include: Community MSK Physiotherapy services, Outpatient orthopaedic services, Outpatient rheumatology services, Chronic MSK pain management.

Phone: 0208 103 3785

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment at the surgery.

If you’re a veteran or ex-forces, let your GP know. This will help us to give you the best care we can.

Your GP may ask to see your military medical records. This will be kept confidential.

As well as giving you care, your GP may suggest you visit specialist mental and physical health services, or armed forces charities.

You’ll be able to speak to people who:

• understand military life
• are from the armed forces community, or work closely with them
• will work to get you the care you need

You can also read the NHS website guide to healthcare for the armed forces community.

Other resources and services

• NHS advice for service leavers
• NHS mental health support for veterans
• Veteran’s Gateway for local services and support
• Help for sight loss from Blind Veterans UK
• Veteran Employment Support

Find out how to get support for your mental health.

Back on Track

IAPT stands for improving access to psychological therapies.

They offer talking therapies for people over 18 who live in or have a GP in the London Borough of Hammersmith and Fulham.

Get help using Back on Track

Request an appointment at the surgery

If the services above are not suitable, you can request an appointment at the surgery.

We can help you with:

• finding ways to manage your pain
• reducing your dose of pain medication, if that’s what you need

Medications that should be reviewed

Studies have shown that some medications should only be used for a short time. This is because they can become less effective over time or may cause problems of their own.

These include:

• opioids – morphine-based painkillers such as codeine, tramadol, oxycodone
• benzodiazepines
• sleeping tablets, for example Zopiclone
• gabapentin
• pregabalin

Contact the surgery

If you need help managing pain or want to request an appointment, contact the surgery.

Find out more

You can find out more about pain management and medication at:

• My Live Well with Pain
• Flippin Pain
• Painkillers Don’t Exist

You can ask your GP to sign a document for you. This will prove that they are true and accurate.

This includes:

• private sick notes
• insurance certificates
• reports proving you are fit to exercise
• fitness for travel certificates
• benefit claims
• reports for adoption and fostering

Contact the surgery using an online form

You can use an online form to ask a GP to sign a document.

Our team will review your answers and then contact you about your request.

In person

If you do not have a digital copy or a good quality photograph of the document, you can bring a physical copy in to the surgery.

See surgery contact details

By post

You can send us a copy of the document by post.

When you post the documents, please include:

• the forms or documents you need completing
• why you need them
• who they should be addressed to
• your contact details

We will contact you when the documents are ready or if we need more information. In some cases, we may ask you to request an appointment.

See surgery contact details

Fees

You may have to pay for some types of documents to be signed by a GP, as not all of them are covered by the NHS.

We will let you know if you need to pay in advance.

It’s up to each GP to decide how much they charge. Most GPs use the British Medical Association’s suggested fees.

How long it takes

It can sometimes take a few weeks to have a GP sign a document for you.

Not all documents need a signature by a GP, for example passport applications. You can ask another person in a position of trust to sign some documents free of charge.

To check if someone else can sign for you, read government advice on certifying document.